Introduction
Welcome to Samkaf. By accessing our website and purchasing our phone accessories, you agree to these Terms and Conditions and our Privacy Policy. This document governs the relationship between Samkaf Accessories ("we", "us") and you, the user.
We are committed to processing your personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable Nigerian laws. We ensure transparency in how we collect, use, and protect your information.
Data We Collect (NDPR Compliance)
To provide our e-commerce services, specifically the sale and delivery of phone accessories, we may collect the following categories of personal data:
- Identity Data: First name, last name, username, or similar identifier.
- Contact Data: Billing address, delivery address, email address, and telephone numbers necessary for shipping your accessories.
- Financial Data: Bank verification number (where applicable for refunds) and payment card details (processed securely via our payment partners).
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location relevant to Nigerian delivery zones.
Note: We do not collect "Sensitive Personal Data" as defined by the NDPR unless explicitly required by law or with your express consent.
How We Use Your Data
Your data enables us to fulfill our contract with you. Specifically, we use your data to:
Payments & Security
We employ industry-standard security measures to protect your personal information. Payment transactions are handled by PCI-DSS compliant payment processors (e.g., Paystack, Flutterwave). Samkaf does not store your full credit/debit card information on our servers.
All data transmitted between your browser and our servers is encrypted using 256-bit SSL (Secure Socket Layer) technology.
Third-Party Data Sharing
We may share your data with trusted third parties strictly for the purpose of fulfilling our services to you. These include:
- Payment Gateways: Such as Paystack and Flutterwave to process your transactions securely.
- Logistics Partners: Courier services that handle the delivery of your accessories across Nigeria.
- Analytics Providers: Tools like Google Analytics to help us understand website traffic and improve user experience.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation.
Your Rights Under NDPR
Under the Nigerian Data Protection Regulation, you have rights regarding your personal data, including:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure: You can ask us to delete your data where there is no good reason for us to continue processing it.
- Right to Withdraw Consent: Where we are relying on consent to process your personal data.
To exercise any of these rights, please contact our Data Protection Officer at privacy@samkaf.com.